Returns & Exchanges
We want you to be completely satisfied with your American Express fashion purchase, which is why we offer a seamless 30-day return window for all unworn apparel and accessories. Items must be returned in their original condition with all tags attached to ensure a full refund to your original payment method.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a pre-paid shipping label.
Pack Your Items
Securely place your items in the original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Ship the Package
Affix the pre-paid label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for your records.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your American Express card within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing